Become an asset in the work place
While your technical skills may get your foot in the door, your people skills are what open most of the doors to come. Your work ethic, your attitude, your communication skills, your emotional intelligence and a whole host of other personal attributes are the soft skills that are crucial for career success.
Employability Development Courses
We are all wonderfully made and uniquely created. We all have gifts that are hidden treasures in our personality. The purposeful life session helps you to discover who you are and what your personality traits are in order to highlight what could be your purpose in life. It also helps you understand how your fellow counterparts are wired which enables you to foster healthy relationships with others in the workplace particularly those that are not like you.
Personal branding is when an individual continuously establishes an image or impression in the mind of others. We are all brands and we can market ourselves and our careers as brands. The Personal Branding session elaborates on the theory of Personal Branding and sensitizes individuals on how to make a good impression on others and how to be successful by Self packaging.
Good Communication Skills have been identified as one of the skills required to be successful in life. To secure an interview, to get a job, to do your job well and to advance your career requires an individual to communicate effectively. The Communication Skills session elaborates on what effective communication is and equips you with how to ensure that you communicate effectively.
Presenting Information clearly and effectively is a key skill that is now required in almost every field. The Presentation Skills session helps you adopt the skills you need in delivering effective and engaging presentations to a variety of audiences to get your message or opinion across.
Any individual regardless of their portfolio in the Workplace will find themselves having to negotiate a win win, settle differences, or get buy in on a new idea from superiors or peers. The Negotiating skills session teaches you how to get what you want, reach a compromise or agreement - win win, while avoiding argument and dispute.
In order to secure employment, one is likely to go through a number of interviews. It is important to impress at an interview without pretending to be something you’re not but presenting yourself as you truly are. The Interview Skills session helps to show you how to prepare thoroughly and shows you some pointers about how to behave and react in the interview and what you might expect at an interview.
Employability Development (continued)
Work Place Etiquette
Work Etiquette is important because it promotes a polite, respectful, pleasant environment for everyone in the workplace. The Workplace Etiquette session highlights the proper behavior or the undisclosed rules expected in the workplace.
Most employees in the workplace are expected to speak to potential customers or existing clientele. When a call is answered professionally, courteously, and warmly, and customers are happy with your product or service, they will most likely come back with repeat orders and referrals. This makes Telephone etiquette quite important a skill for anyone in the workplace. This session teaches you how to answer the telephone professionally and politely, adapting your voice to communicate clearly and using effective listening techniques. It shows you how to portray a polite and friendly image, how to politely put someone on hold as well as transferring calls correctly and efficiently. In addition, this session shows you how to take thorough messages and how to deal with difficult callers.
Your Curriculum Vitae (CV) is the first chance you get to make a good impression on a potential employer. This session helps you draft a concise and accurate CV and shows you how to tailor it specifically to the job you are applying for and include the skills, qualifications and experience which are most suited to the job.
Online Professional Profiles
When you're looking for a new job or positioning yourself for career growth, it's important to have an online presence where you can showcase your skills and experience. Your online professional profiles will also help you connect with contacts who can expedite your job search, and assist you with moving up the career ladder. This session helps you create your Online Professional Profile on Professional Social Media networks as well as draft a short biography of yourself.
Resilience is the ability of a person to deal with surprises, changes, intense pressure and unexpected setbacks in a positive and meaningful way. Resilience at work is now recognized as a defining characteristic of employees who deal well with the stresses and strains of the modern workplace. This session gives you the tools to develop your resilience more effectively.